Stephany
Santa Cruz
Product | Product Operations | Data & Customer Experience
PROFESIONAL PROFILEI'm a product professional with experience across Product Management, Product Operations, Customer Experience, and Data Analytics.
I enjoy turning customer feedback and behavioral data into practical product improvements. Throughout my career, I've worked with cross-functional and international teams to identify problems, bring structure to complex projects, and turn ideas into solutions that improve both the customer experience and business outcomes.
My background in analytics gives me a data-driven approach to product decisions, while my experience in customer experience keeps me focused on the people behind the numbers. I particularly enjoy finding ways to centralize information, improve processes, and create scalable ways of working.
I've also developed a strong technical foundation through hands-on work with analytics tools, SQL, and a full-stack development bootcamp. This allows me to communicate effectively with engineering teams and understand the product lifecycle from both a business and technical perspective.
I'm at my best when I'm connecting the dots between customers, data, product, and people.