Stephany
Santa Cruz
Product Ops | Voice of the Customer | Tech
PROFESIONAL PROFILE
With a solid foundation in product management and data analysis, I have honed my skills as a CX Product Specialist, representing a country in regional meetings. My career focus has been on crafting outstanding user experiences by leveraging data to decode behavior patterns and combining these insights with qualitative feedback to pinpoint areas for enhancement.
As a highly organized and effective communicator, I excel in collaborating with cross-functional teams to drive success. To further sharpen my expertise, I recently completed a coding bootcamp, enriching my understanding of the product lifecycle and improving my synergy with engineering teams.
My passion lies in product operations, where I thrive on centralizing data, ensuring uniformity, and scaling processes efficiently. I am driven by the challenge of new projects and take pride in transforming innovative ideas into impactful solutions that align with both user needs and business objectives.